Manager, Operations

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Flexport with the position of Manager, Operations - Flexport which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Manager, Operations - Flexport below matches your qualifications. Good Luck: D

At Flexport, we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity:

The role of the Manager, Air Gateway Operations is a critical part of making Flexports mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. Your work directly supports Flexports end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to provide seamless operations and professional supply chain solutions to our clients and internal stakeholders. You will work cross-functionally to navigate ambiguous challenges and establish a world-class gateway operations team. As a key member of the Flexport team, you will have a crucial role for scaling volume, increasing take rate and driving profitability through expert supply chain knowledge and strategic interfacing with customers.

Core Responsibilities:

As a supply chain chain leader, you are an expert in executing the end-to-end movement of shipments within a regional network, import and export. In addition, you will also need to select, train, and develop a rapidly growing team, responsible for the end-to-end movement of consolidated air freight shipments within your gateway scope (both imports and exports), including intermodal movements, and customs clearance processes.

• Act as the escalation point for risk mitigation and issue resolution , providing timely and effective solutions
• Guard the "front line" in ensuring the highest standard of Flexport quality: the right processes and metrics are in place for shipments to move "on-time" and exceptions are resolved quickly and appropriately. You will be responsible for meeting internal KPIs and SLAs that demonstrate quality delivery.
• Pilot, test and roll out new process and product initiatives, ensuring standardization and efficiency gains are achieved across all regional teams in line with our company goals.
• Work with gateway peers and regional air management to ensure the right metrics and data are in place to empower your regional team to deliver great performance.
• Be responsible for monitoring and improving overall cost-to-serve while maintaining a high level of client satisfaction.
• Help design and implement operational procedures related to your day-to-day work while constantly identifying and executing on opportunities to realize optimal efficiency and productivity.
• Experiment the best ways to drive growth and maintain high on-the-job motivation to cultivate a very positive working environment.
• Support regional air leadership to build a growth plan for your own gateway.
• Build trusting relationships and strive for high satisfaction levels from the clients, shippers, and internal stakeholders such as Planning and Warehouse Operations. You will work with Account Management to design and iterate on effective feedback loops to ensure client needs are met.
• Act as a strategic consultant to your global counterparts as needed, including product & engineering and the operations excellence team on supply chain operations and your gateway strategy.

What you will need:

• Bachelor degree
• 8+ years of experience in logistics, freight forwarding, supply chain, air (preferred) or ocean carrier operations, in a high growth international organization.
• A strong belief in Flexports mission and values, desire to change the world of freight.
• Excellent communication, interpersonal and organizational skills
• Fluent in Chinese (Cantonese/Mandarin), good command of spoken and written English (required).
• Demonstrated ability to perform in day-to-day execution and continuous process improvement not only for your own scope but also at a broader organizational level
• Hands-on, process-oriented, structured thinker with strong problem-solving capabilities
• Strategic vision and ground floor execution
• Client service mindset - obsessed with client happiness, internally and externally.
• Act as Deputy to Senior Manager, Gateway Operations, mentoring team members and serving as a role model to foster a culture of operational excellence and continuous improvement
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it!

About Flexport

We believe global trade can move the human race forward. Thats why its our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, weve raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. Were excited about the three big ways were moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

Information :

• Company : Flexport
• Position : Manager, Operations
• Location : 上海市
• Country : CN

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Manager, Operations job info - Flexport 上海市 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Manager, Operations job info - Flexport 上海市 in 2025-03-04 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.