Academic Planner

Role: Academic Planner

Location: Shenzhen, China

Job type: Full time, Fixed Team Contract (3 years)

Work arrangement: In Office

Why QS?

At QS, we believe that work should empower you. Thats why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do - we collaborate, respect and support each other.

Its our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, youll be responsible for implementing real change in the international higher education landscape. Youll take on meaningful challenges that see a positive impact across the business and the wider sector.

Were confident youll feel right at home here. QS was named as one of Newsweeks Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation - putting us among the top 28% of workplaces globally - its official: QS is a place where everyone can thrive.

The role:

We are looking for a motivated and client-focused International Education Counsellor to join our dynamic team. The ideal candidate will play a key role in guiding students through the overseas education journey, offering expert counselling, and helping them find the right programs and institutions to meet their academic and career goals.

Role responsibilities:

• Provide high-quality counselling to students seeking overseas education opportunities.
• Understand students academic background and preferences to offer personalized guidance.
• Manage the end-to-end admissions process, including applications, documentation, and follow-ups.
• Achieve and exceed sales or enrolment targets set for the role.
• Maintain accurate student records and follow up in a timely manner.
• Actively participate in team meetings, training sessions, and education fairs/events.
• Collaborate with internal teams to ensure smooth service delivery.

Key skills and experience:

• Bachelors degree from a recognized university.
• Prior experience in student counselling, education services, or a client-facing role is preferred, especially in the international education space.
• Overseas study experience and/or prior counselling experience is highly preferred.
• Strong interpersonal and communication skills; able to build rapport with students and parents.
• High resilience and ability to work under pressure with excellent time management skills.
• Quick learner with a passion for continuous improvement and client service excellence.
• Strong team player who aligns with corporate culture and values the international education industry.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Good command of English, both written and verbal.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

Were behind the worlds most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the worlds leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and youll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, were strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

• Free subscription to the Calm App - the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs - including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning - with over 5,000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme

Like what youve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so its important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

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Information :

• Company : QS Quacquarelli Symonds
• Position : Academic Planner
• Location : 深圳市
• Country : CN