After sale service manager

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the ABB with the position of After sale service manager - ABB which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information After sale service manager - ABB below matches your qualifications. Good Luck: D

Sales Support Manager

In this role, you will have the opportunity to lead a team of specialists who provide technical and order related assistance/support to the internal and external customers of ABB. Each day, you will oversee the process, definition, implementation, and execution of customer support. You will also showcase your expertise by achieving targeted levels of service quality, operational efficiency, and customer satisfaction. You will be mainly accountable for: 1. Lead warranty team to handle with complaint case from customer and get the satisfactory result. Focus on domestic market business. 2. Expand and develop cooperation between the relevant partners and improve project service mode to improve customer satisfaction continuously. 3. Manage, monitor, develop service partner network to improve end customers satisfaction. 4. Maintain the good relationship between strategic customer in service part. Highlight service value, improve sales market share. 5. Design the warranty model by different product. 6. Accomplish annual target KPI, NPS 7. Cooperate with operation quality team, improve product quality level. 8. Improve team incentives, appraisal mechanism. 9. Optimize organization structure and develop subordinates abilities.

• 1. Bachelor Degree above, major in Engineering, Mechanism or equivalent
• 2. More than 5 years experience in customer service area.
• 3. Good customer service thinking.
• 4. Good skill for customer relationship maintenance.
• 5. Team worker, able to provide creative solutions and keep the collaboration principle driven by win-win situation and balance thinking
• 6. Professional skills on project management
• 7. Have a certain influence, able to establish and strengthen cooperative relations and its network to ensure to reach teamwork target
• 8. High Integrity and commitment

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

Information :

• Company : ABB
• Position : After sale service manager
• Location : 上海市
• Country : CN

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the After sale service manager job info - ABB 上海市 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies After sale service manager job info - ABB 上海市 in 2025-01-13 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.