Account Manager

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - theyre chances to grow, do what you love and build a career with us!

• Develop, maintain, and manage Expeditors global and local activity for existing customers.
• Manage all aspects of Expeditors relationship with the customer to achieve optimum business retention and development.
• Ensure that customers cross-functional and geographical operational requirements are proactively identified and serviced.
• Orchestrates the complete service of all strategic and operational aspects of the account while utilizing our product, service and executive leaders.
• Acts as a customer advocate while seeking service improvement opportunities, cost avoidance elements, and overall cost savings.
• Implement strategies to assist global customer in attainment of their corporate growth and efficiency objectives.
• Spearheads the implementation of programs with the customer to improve their supply chain capabilities as measured by cost to value ratios, value-add solutions, and transformational network designs.
• Increases Expeditors revenues and profitability through providing enhanced valued - added service.
• Design, set up or maintain customer facing management & analytics reports and customer business reviews.
• Active monitor customer AR and escalate accordingly.

• University or equivalent business qualifications
• Minimum 3 years Expeditors or industry experience
• Proven work experience in business development
• Knowledge of Expeditors product and services
• Knowledge of required Expeditors operating systems
• Proficient in MS Office and CRM software
• Strong presentation skills
• Proven project management skills
• Strong analytical skills
• Ability to perform and meet KPI requirements
• Proven problem solving and interpersonal skills
• Charismatic with an ability to connect.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Information :

• Company : Expeditors
• Position : Account Manager
• Location : 上海市
• Country : CN